Refund Policy  
     
 

 ALL PURCHASES ARE FINAL!
But for the following reason provided below, RELOADNG would provide a refund if our services:

  • Become faulty through no fault of your own,
  • Are not fit for the stated purpose or a purpose made known to you by our sales staff or on our website,
  • Do not match our description or sample,
  • Have defects that were not obvious or we did not bring to your attention,

FOR THESE CONDITIONS TO HOLD:

  • The goods must be returned within a reasonable period,
  • Proof of purchase must be provided,
  • Questions pertaining to the possibility of the fault of item or service not originating from you,

IF YOU PREFER AN ALTERNATIVE TO A REFUND:

  • We would arrange for the services to be exchanged forthwith,

BEFORE PAYMENTS ARE MADE, WE ADVISE THAT DECISIONS FOR PURCHASES ARE MADE AS WE WOULD NOT BE LIABLE FOR SUCH DECISIONS.
However, if you are still not satisfied with services offered by RELOADNG, please call +234 - 1- 7412703 for a Return Order Request form (ROR)  request within 14 calendar days of the receipt of any of our products or services.
However, RELOADNG does not permit the return of or offer refunds for the following class of products or services:

    • Product/services that is custom configured to your specifications, including personalized products
    • If information provided by the user of this system is found out to be false or not entirely true,
    • Any financial transactions or dealing that contravenes any Financial banking law as stipulated by the federal Republic of Nigeria,
    • Uses of services or products developed and distributed by RELOADNG is used for what is contrary to what it was intended for,
    • Distributions of RELOADNG products and services are done outside of what our stipulated TERMS and CONDITIONS,
 
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